Shipping & Returns

RETURN POLICY

RETURNS

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition and original packaging that you received it in. You must provide a receipt or proof of purchase.

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item (unless it is on fault of the company – IE, incorrect item shipped). Shipping costs are nonrefundable.

CONTACT US

For any questions about returns, refunds, or shipping, please contact us at sales@nexgenarchery.net.